• Instant downloads: After purchasing a digital file, you will see a View your files link which goes to the Downloads page where you can download all the files associated with your order. Your digital files can also be accessed by your Etsy account. To download your files, go to Your account > Purchases and reviews.

• Made-to-order downloads: Once the proof is approved, your final file will be available for download via Etsy within 24 hours. You will receive an email with a link to download your digital file. You can also access your files by going to Purchases and reviews and selecting the Download files button.

For more infos about downloading your files, please visit: https://help.etsy.com/hc/en-us/articles/115013328108

• If you need a color change, please visit the following link for more info:
https://www.etsy.com/listing/989238142

• Customized Hot Air Balloon printable art with animals can be requested through this listing: https://www.etsy.com/listing/990942896

* Proofs are sent via Etsy Messages.
* Made-to-order downloads: Once the proof is approved, your final file will be available for download via Etsy within 24 hours. You will receive an email with a link to download your digital file. You can also access your files by going to Purchases and reviews and selecting the Download files button.

If you need a different size, please include this info in the "Notes to seller" box at checkout. Your resized file will be emailed to you within 2 business days. There is no additional fee.

If you have any problem with your art file, please do get in touch and you will receive an improved version of your file, or a full refund.

Artwork is for personal use only. Please do not re-sell, share or copy the designs. Any commercial use is not permitted.

First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, adding transaction@etsy.com to your address book or safe list can help you locate these emails in the future.

You can also access your digital purchases in your account.

For more infos about downloading your files, please visit: https://help.etsy.com/hc/en-us/articles/115013328108